Privacy Policy

When you make a booking, we collect the information you provide directly: your name, email address, phone number, pickup and drop-off locations, travel date and time, and any notes you add to your request.

We also automatically collect basic technical information when you browse our site, such as your IP address, browser type, and pages visited, used only to keep the site secure and working correctly.

We use your information to process and confirm your booking, assign a driver, send booking confirmations and updates by email, respond to your enquiries, and request a review after your trip.

We do not use your information for automated marketing profiling, and we do not sell your personal information to third parties.

We share the details necessary to complete your trip (your name, phone number, pickup location, and travel time) with the driver assigned to your booking.

We use trusted third-party services to operate our website, including Google Maps (to calculate route distances) and our email delivery provider (to send booking confirmations). These providers process data only as needed to perform their service for us.

Our website uses essential cookies required for the booking process (such as keeping track of your search results and booking token) to function. We do not use cookies for third-party advertising.

We keep booking records for as long as necessary to provide our services, respond to enquiries about past trips, and meet our legal and accounting obligations.

You may ask us at any time to access, correct, or delete the personal information we hold about you by contacting us using the details below.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All bookings are paid in cash on arrival — we never collect or store payment card details.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how your information is handled, contact us at [email protected] or via WhatsApp at +995574151501.